WARRANTY:
At MOMSEN BIKES we understand how important the warranty and back-up service of all our products are.
Working with only the best suppliers and frame/component manufacturers, we are confident that our products can perform at the level of their intended useage.
MOMSEN BIKES offers the following warranty on the related parts:
- Alloy Frames – Race Tech 1, 2, 3 - 5 years from date of purchase
- Carbon Frames – Race Tech SL – 3 years from date of purchase
- Suspension Frames – 3 years from date of purchase
- Original parts as specified by MOMSEN BIKES - All original parts on the bicycle are warranted for a period of one year from the date of purchase.
- Original Drivetrain parts as specified by MOMSEN BIKES - In the case of wear and tear parts, only three months warranty applies, unless otherwise specified by original manufacturer.
- Paint Finish and Decals – our paint work / finish and decals are warranted for one year
- Suspension Units – Front and Rear – these shall be covered by the warranty of the original manufacturer and their related policies
Conditions:
- Warranty applies only to the original owner and is not transferable. ( proof of purchase has to be provided on presentation of the claim )
- All claims must be presented to an authorised MOMSEN BIKES stockist and dealer.
- Warranty is against defects in materials and workmanship in the product.
- The repair or replacement of the effected part is the sole remedy of the warranty
- Warranty does not apply when damage is caused by improper tightening or over-torqueing of parts on the frame. Eg. Seatclamps, front derailleurs, seatposts, stems, bottle cages etc
- Warranty claim is null and void if the product has been modified and/or abused and/or neglected
- Warranty claim is at the sole discretion of MOMSEN BIKES
MOMSEN BIKES reserves the right to make changes at any time , without notice, in specifications, prices, models, decals, materials, colour and appearance of our products.